This page contains a listing of recent news and alert items previously posted to the IS Services home page. All dates related to
the date the news item was first published to the website. If you are a Twitter user you can follow future announcements from IS Services via the tcdisservices Twitter feed.
| Posted Date |
Title |
| May 9th 2012 |
VPN service 'at risk' May 10th 8am-10am |
| May 7th 2012 |
VPN out of service, Friday 4th May 18:20hrs to 22:30hrs |
| May 3rd 2012 |
Fraudulent email with subject 'Upgrade to your Microsoft mailbox' |
| May 2nd 2012 |
Fraudulent email with subject 'IT Service' |
| May 2nd 2012 |
DNS-related services, at-risk periods on 3rd, 8th and 10th May 7am-10am |
| April 30th 2012 |
TCDconnect wireless service at-risk period May 3rd 8am-9am |
| April 30th 2012 |
Blog service scheduled downtime May 3rd |
| April 25th 2012 |
Fraudulent email with subject 'New Secure Message Regarding Your Trinity College Dublin' |
| April 23rd 2012 |
Wireless network upgrade: series of brief interruptions to service April 26th 8am-12pm |
| April 17th 2012 |
Scheduled network outage, Houses 11-20 in Botany Bay April 19th 8am-9am |
| April 12th 2012 |
Resolved: 'Weak cryptographic key' message in Google Chrome on accessing some College services |
| April 11th 2012 |
TCDconnect and College wireless services 'at-risk' period, expected 10-minute disruption April 12th 8am-9am |
| April 4th 2012 |
DNS-related services 'at risk': 5th April & 12th April 7am-9am |
| March 30th 2012 |
Resolved: Internet Access Issue March 30th 8.30am-9.15am |
| March 28th 2012 |
10-minute data network outage for Biosciences Building, Thursday 29th and Friday 30th March between 8am and 9am |
| March 23rd 2012 |
Disruption to staff email service, Friday 23rd March |
| March 21st 2012 |
TCDconnect and College wireless services 'at-risk' period March 22nd 8am-9am |
| March 16th 2012 |
DNS-related services 'at risk': 20th, 22nd & 23rd March 7am-10am |
| March 14th 2012 |
TCD Password Manager unavailable on login screen in College computer rooms March 14th |
| March 6th 2012 |
Resolved: Internet Access Issue March 6th 9am-11.30am |
| March 6th 2012 |
Scheduled network outage, 6th floor Arts Building March 6th 5pm-5.10pm |
| March 5th 2012 |
TCDconnect service 'at-risk' period March 8th 8am-9am |
| March 5th 2012 |
HUT2 computer room closed for exams, 6th March to 12th March |
| February 28th 2012 |
TCDconnect and College wireless services 'at-risk' period March 2nd 8am-10am |
| February 28th 2012 |
College central computer services and data network at-risk period February 29th 6pm - 6.10pm |
| February 27th 2012 |
'TCD Students' App: planned downtime for some services between 7am and 9am March 1st |
| February 27th 2012 |
Podcasting service scheduled downtime March 1st 3am-6am |
| February 22nd 2012 |
Darty Network connectivity February 23rd 8:00am - 9:00am |
| February 22nd 2012 |
Staff wireless network maintenance February 23rd 8:00am - 9:00am |
| February 16th 2012 |
Update - Network Service in House 38 & 40 February 16th 2:00pm - 6:00pm |
| February 15th 2012 |
Change to internet configuration on some College computers |
| February 11th 2012 |
Update: Services restored after the College-wide electrical power outage February 11th |
| February 9th 2012 |
'TCD Students' App: planned 30-minute downtime to some services between 7am and 9am February 14th |
| February 8th 2012 |
Network connectivity outage in Dartry |
| February 2nd 2012 |
Biosciences building network connectivity issues February 2nd |
| January 30th 2012 |
College data network services 'at-risk' February 2nd 8am-9am |
| January 26th 2012 |
Fraudulent email from 'Administration' with subject 'IT Service' |
| January 23rd 2012 |
TCDconnect and College wireless services 'at-risk' period January 26th 8am-9am |
| January 23rd 2012 |
Change to MyZone sign-in page January 26th 8am-9am |
| January 23rd 2012 |
Update: Interruptions to internal search functionality on College websites January 26th |
| January 19th 2012 |
Updated: Disruption to DHCP (Network Configuration) services January 19th |
| January 18th 2012 |
10-minute 'at-risk' period for some domain services in St. James' and Tallaght January 19th |
| January 18th 2012 |
TCDconnect service 'at-risk' period January 19th 8am-9am |
| January 16th 2012 |
Fraudulent email from 'System,Admin [kotchakorn_c@tvdirect.tv]' |
| January 10th 2012 |
Interruption to TCD Blogging service January 19th 8am - 9am |
| December 22nd 2011 |
TCDconnect service 'at-risk' period January 5th 8am-9am |
| December 19th 2011 |
Podcasting service scheduled downtime December 21st 8am-10am |
| December 16th 2011 |
Issues sending email through Google Gmail servers December 16th |
| December 16th 2011 |
Scheduled data network downtime in St. James’ December 22nd 8am-9am |
| December 14th 2011 |
Interruptions to TCD Blogging service December 15th 8am-9am |
| December 14th 2011 |
College web server maintenance, at-risk period December 15th 5am-10am |
| December 13th 2011 |
College central computer room and network at-risk period December 17th 7am-2pm |
| December 5th 2011 |
Password manager scheduled downtime December 6th 8:30-9:00 |
| December 1st 2011 |
TCDconnect student wireless connectivity issues |
| November 30th 2011 |
College central IT services 'at-risk' period December 1st 6pm-7pm |
| November 28th 2011 |
External internet access 'at-risk' period December 4th 11am-1pm |
| November 28th 2011 |
TCDconnect connectivity 'at-risk', Thurs 1st Dec 8am-9am & Mon 5th Dec 8am-9am |
| November 28th 2011 |
Scheduled downtime of Ricoh printing service in College computer rooms December 1st 8am-9am |
| November 28th 2011 |
IS Services Helpdesk call-logging service unavailable November 29th 8am-10am |
| November 12th 2011 |
Update: College central computer room and network at-risk period November 12th |
| November 11th 2011 |
Ricoh print service at-risk & AAP2 computer room closed November 12th |
| November 9th 2011 |
Staff wireless, student wireless, VPN, eduroam - authentication issues November 11th |
| November 7th 2011 |
Internal Google search on College websites, planned downtime November 10th 8am-9am |
| November 3rd 2011 |
Ricoh printing system drivers for TCDconnect users |
| November 2nd 2011 |
College central computer room and network at risk period November 12th 7am - 2pm |
| October 28th 2011 |
Brief interruption to wireless network services for a short period between 8am and 9am November 3rd |
| October 28th 2011 |
No network access from computers in 1937 Reading Room and Laser Huts October 29th 9am-6pm |
| October 25th 2011 |
Scheduled downtime of Ricoh printing service in College computer rooms October 26th 8am-10am |
| October 25th 2011 |
Network outages affecting some areas of College October 27th |
| October 20th 2011 |
Interruptions to external internet access October 27th 8am-9am |
| October 19th 2011 |
Ricoh print service outage October 21st 8am-8.05am |
| October 19th 2011 |
Room 4066 Arts Building unavailable October 19th 2pm-3pm |
| October 18th 2011 |
Ricoh Printing service unavailable October 18th |
| October 17th 2011 |
TCDconnect service 'at-risk' October 20th 8am-9am |
| October 17th 2011 |
Short interruption to external internet access October 20th 7am-7.05am |
| October 10th 2011 |
Scheduled network downtime in Biosciences building October 13th 8am-9am |
| October 10th 2011 |
TCDconnect 'wired' connection issues October 10th |
| October 4th 2011 |
At-risk periods for various services, Tues 4th Oct to Thur 6th Oct |
| October 4th 2011 |
Wireless network upgrade: series of brief interruptions to service October 6th 8am-1pm |
| September 29th 2011 |
Phone service outage - College Green September 29th |
| September 23rd 2011 |
Resolved: TCDconnect registration issues for Mac OS 10.7.2 users |
| September 20th 2011 |
Search service on College websites |
| September 20th 2011 |
At-risk periods for various services, Thur 22nd Sept to Tues 27th Sept |
| September 15th 2011 |
Short network outage in Biosciences building September 16th between 8am and 9am |
| September 8th 2011 |
Student TCDconnect network service: internet access at risk September 9th 8am-9am |
| September 6th 2011 |
Update: Errors using Mac desktop clients to access staff email service |
| September 5th 2011 |
Wireless network upgrade: series of brief interruptions to service September 8th 8am-1pm |
| September 5th 2011 |
VPN service 'at risk' period September 7th 8am-9am |
| September 5th 2011 |
College network 'at-risk' period September 8th 8am-9am |
| September 5th 2011 |
Scheduled network downtime in Botany building & prefab September 8th 8.00am-8.30am |
| August 30th 2011 |
Changes affecting student MyZone email service |
| August 29th 2011 |
Interruptions to podcasting service September 1st 9am-12pm |
| August 29th 2011 |
Wireless services & VPN at-risk, Wed 31st Aug & Thurs 1st Sept |
| August 23rd 2011 |
Scheduled server downtime affecting some applications in College computer rooms August 25th 8am-9am |
| August 23rd 2011 |
Fraudulent email - Subject: Helpdesk update August 23rd |
| August 23rd 2011 |
Personal filestorage unavailable August 25th 8am-8.10am |
| August 23rd 2011 |
Podcast service downtime August 25th 8am-10am |
| August 16th 2011 |
Computer facilities in AAP |
| August 10th 2011 |
Network configuration changes August 11th 11:00am |
| August 9th 2011 |
Interruptions to software licence availability August 11th |
| August 8th 2011 |
Scheduled update affecting Macs in College Computer Rooms and Lecture Theatres August 11th 8am-9am |
| August 8th 2011 |
Essential maintenance to web proxy server, 4pm Wednesday 10th August to 10am Thursday 11th August |
| August 4th 2011 |
Problems printing in some College computer rooms August 4th |
| July 26th 2011 |
Wireless network changes July 27th 8.00am - 8.30am |
| July 25th 2011 |
Personal file storage unavailable July 29th 8:00am-8:30am |
| July 25th 2011 |
Network configuration changes July 26th 8.00am – 8.30am |
| July 20th 2011 |
Scheduled server downtime - Some applications unavailable July 26th 8:00am - 8:30am |
| July 11th 2011 |
Get & Put folders unavailable July 12th 8am-8:30am |
| July 11th 2011 |
TCD Password Manager service scheduled downtime July 14th 9:00am - 1:00pm Friday 15th |
| July 8th 2011 |
Apple Mac OS X 10.7 Lion – Support Statement |
| July 8th 2011 |
TCDconnect service scheduled downtime July 27th 8:00am - 5:00pm |
| July 6th 2011 |
DNS 'at-risk', Thursday 7th & Friday 8th July, 7.30am-8pm |
| July 5th 2011 |
Wanted: Network Access Advisors, starting September 2011 |
| July 1st 2011 |
All wireless services unavailable July 7th 8am-9am |
| July 1st 2011 |
All network services 'at-risk' July 4th 8am-1pm |
| June 28th 2011 |
Possible interruptions to software licence availability June 30th 8am-9.30am |
| June 28th 2011 |
At-risk services: All College network services, eduroam June 30th 8am-9am |
| June 28th 2011 |
Personal Filestorage 'read-only': 5pm Thursday 30th June to 10am Tuesday 5th July |
| June 27th 2011 |
Brief power outage across campus at 10.07am June 27th |
| June 21st 2011 |
SPSS Licence Codes 2011/2012 |
| June 17th 2011 |
Planned network downtime June 25th 8am-12noon |
| June 14th 2011 |
Upgrade of Arcgis and Mathematica license manager June 23rd 8:30-9:30 |
| June 14th 2011 |
10Gb Network Upgrade: Scheduled interruption to data network services June 25th 8am-12noon |
| June 14th 2011 |
At risk services: Core network services, external web access, VPN access. June 16th 8:00am - 9:00am |
| June 14th 2011 |
At-risk services: Core network services, external web access, VPN access – Thurs. June 16th, 8am-9am June 16th 8:00am - 9:00am |
| June 8th 2011 |
Extended warranty for selected Dell notebooks with NVIDIA graphics processors |
| May 30th 2011 |
Majordomo private mailing list service, 30 minute outage June 2nd 8am-10am |
| May 30th 2011 |
Disruption to wireless network services June 2nd 8am-1pm |
| May 30th 2011 |
Personal filestorage & licencing server downtime June 2nd 7.30am-8am |
| May 30th 2011 |
At-risk period for all network services, Tue 31st May & Wed 1st June 7.30am-8am |
| May 25th 2011 |
Service interruption - 5th and 6th floors of the Arts building May 25th 1:00pm |
| May 20th 2011 |
Results of TCDconnect survey 2011 |
| May 19th 2011 |
At-risk services: TCDconnect, all wireless services May 23rd 8am-9am |
| May 18th 2011 |
Microsoft Office 2010 for PC - IS Services Support Statement |
| May 16th 2011 |
Beckett 1, Beckett 2 computer rooms closed for summer May 20th 4pm |
| May 16th 2011 |
At-risk services: All internet services, all wireless services, TCDconnect, VPN May 19th |
| May 16th 2011 |
OWA (Outlook Web Access) short outage during period 8am-9am May 19th |
| May 11th 2011 |
Fraudulent email from 'ioncam.seirbhise@revenue.ie' May 11th |
| May 11th 2011 |
Fraudulent email from 'Trinity College Dublin', 'customerservice@tcd.ie' May 11th |
| May 10th 2011 |
Wireless network downtime May 11th 8am-9am |
| May 9th 2011 |
MS Word 2011 for Mac - Known Issue |
| May 6th 2011 |
Training schedule for June 2011 |
| May 6th 2011 |
UPS Remedial Work: 'At Risk' period to all services May 11th 9am-2pm |
| May 4th 2011 |
Issues submitting data from some online forms on College websites May 4th |
| April 20th 2011 |
Helpdesk Closed Good Friday, Easter Monday, May Public Holiday |
| April 15th 2011 |
IT Security & Mobile Devices |
| April 12th 2011 |
External web access at-risk April 14th 4pm-9am |
| April 12th 2011 |
Personal Filestorage and Get & Put unavailable April 14th 7.45am-8.15pm |
| April 12th 2011 |
At-risk services: Core network services, wireless networks, podcasting service, external web access April 14th 8am-12pm |
| April 12th 2011 |
Internal Google search on College web pages, planned downtime April 14th 8am-10am |
| April 12th 2011 |
Staff email service: some delays sending & receiving April 12th |
| April 12th 2011 |
Guest wireless network changes & scheduled downtime April 14th 8am-9am |
| April 8th 2011 |
Fraudulent email - subject: 'Mailbox Alert' April 8th |
| April 6th 2011 |
IS Services Alerts – Annual UPS Maintenance 'At Risk' Period April 14th 9am - 12pm |
| April 5th 2011 |
Áras an Phiarsaigh and 200 Pearse Street network services at-risk April 7th 6am-7am |
| April 5th 2011 |
Planned Downtime: Helpdesk web interface, TCD password manager, TARA April 7th 8am-9am |
| April 5th 2011 |
Discontinuation of mymail.tcd.ie and old staff email service April 7th |
| April 4th 2011 |
Service Outages April 4th |
| March 28th 2011 |
Fraudulent Email from 'TCD Webmail' March 28th |
| March 24th 2011 |
Ricoh phone Top-Up Service for printing - Unavailable March 24th |
| March 22nd 2011 |
Network Core Power Resilience Outage March 24th 9am-10am |
| March 22nd 2011 |
TCDconnect Service 'at-risk' Period March 24th 8am-9am |
| March 22nd 2011 |
MyZone Password Reset Web Page & Some Staff Email Service Options Unavailable March 24th 8am-8.30am |
| March 21st 2011 |
VPN Service 'at risk' Period March 24th 9am-10am |
| March 21st 2011 |
Timetabling System Short Downtime March 24th 7.30am-8am |
| March 21st 2011 |
Ussher Computer Room Unavailable March 26th 8.30am - 5.30pm |
| March 14th 2011 |
Access to a number of services including eRecruitment, TCD Password Manager Unavailable March 16th 8:00am-9:00am |
| March 11th 2011 |
Fraudulent Email from 'Cecil Pearson' March 11th |
| March 7th 2011 |
Access to TARA , Library Catalogues, FTP, 'TCD Students' App Unavailable March 10th 8am-9am |
| March 7th 2011 |
Wireless Network Downtime March 10th 8am-9am |
| March 4th 2011 |
Wireless Guest Network, Web Browser Errors & Other Issues March 7th |
| March 2nd 2011 |
Fraudulent Email from 'Batlle, Marta C.' with Subject: 'Technical Support' March 2nd |
| February 28th 2011 |
Podcasting Service Outage February 24th |
| February 28th 2011 |
Problem Logging into Macs in College Computer Rooms February 24th |
| February 24th 2011 |
Fraudulent Email from 'Trinity College Dublin - The University of Dublin, Ireland' February 24th |
| February 22nd 2011 |
O2 Mobile Broadband Special Offer for HEAnet Client Staff & Students |
| February 22nd 2011 |
Access to ISS Helpdesk Web Interface, Password Manager, TARA (Institutional Repository) unavailable February 24th 8:00-9:00am |
| February 21st 2011 |
TCDconnect Network 'at risk' Period February 22nd 8:00-9:00 |
| February 21st 2011 |
Network Outages in Physiology, Botany Prefab & Luce Hall |
| February 16th 2011 |
IS Services' Vision for Enterprise Architecture |
| February 14th 2011 |
TCDconnect Network 'at risk' Period February 15th 8-9 |
| February 14th 2011 |
External Web Access - At Risk February 17th 7:30-8:30 |
| February 10th 2011 |
Slow Access to TCD Websites & External Websites |
| February 9th 2011 |
Network maintenance, School of Nursing in D’Olier Street February 10th 8-9 |
| February 9th 2011 |
TCDconnect network “at risk” period February 10th 8-9 |
| January 31st 2011 |
Network 'At Risk' Period February 1st 8-9 |
| January 26th 2011 |
Release of Microsoft Office 2011 for Apple Mac |
| January 26th 2011 |
Microsoft Office 2011 for Apple Mac - IS Services Support Statement |
| January 13th 2011 |
Helpdesk Phone Service Unavailable January 13th |
| January 12th 2011 |
Change to Ricoh Printer Driver Installation for TCDconnect Users |
| January 6th 2011 |
Risk of interruption to College Internet access January 12th 7:30-11:30 |
| January 6th 2011 |
Fraudulent Email from 'Web Admin Department' |
| January 4th 2011 |
Licence Server Updates - Some Applications Unavailable January 6th 8:30-9:30 |
| December 23rd 2010 |
Fraudulent Email from 'Trinity College Technical Support Team' |
| December 23rd 2010 |
Ricoh Printing Service Outage January 6th 8:00-14:00 |
| December 17th 2010 |
Change to Ricoh Printer Driver Installation for TCDconnect Users |
| December 17th 2010 |
Fraudulent Email from 'Irish Tax & Customs' |
| December 16th 2010 |
Ricoh Printing Service Outage December 21st 8:00-14:00 |
| December 14th 2010 |
Training Schedule for Jan - Mar 2011 |
| December 13th 2010 |
Access to TARA (Institutional Repository) Unavailable December 18th 8am-10am |
| December 13th 2010 |
Access to ftp.tcd.ie Unavailable December 16th 8:00-10:00 |
| December 13th 2010 |
Access to TARA (Institutional Repository) Unavailable December 16th 8:00-10:00 |
| December 13th 2010 |
Access to ftp.tcd.ie Unavailable December 16th 8:00-10:00 |
| December 2nd 2010 |
Slow Access to External Websites |
