This page contains a listing of recent news and alert items previously posted to the IS Services home page. All dates related to
the date the news item was first published to the website. If you are a Twitter user you can follow future announcements from IS Services via the tcdisservices Twitter feed.
| Posted Date |
Title |
| May 16th 2013 |
Power outage in Medieval History causing network issues May 15th |
| May 13th 2013 |
Resolved: Blackboard Learn (mymodule.tcd.ie) login issues May 13th |
| May 13th 2013 |
Resolved: Intermittent network connectivity issues May 13th |
| May 10th 2013 |
Resolved: Intermittent issues with network services May 10th |
| May 9th 2013 |
Resolved: College wireless network connectivity issues May 9th |
| May 8th 2013 |
College wireless network - security certificate renewal May 9th 8am |
| May 7th 2013 |
Fraudulent email with subject 'WARNING! Faculty/Staff Account policy violation' May 7th |
| May 7th 2013 |
Printing, scanning & photocopying service unavailable May 8th 8.15am-8.30am |
| May 2nd 2013 |
Fraudulent email from 'Trinity Colledge Dublin hossein.bannazadehbaghi@ugent.be' with subject 'Account-Upgrade!!!!!!!!!!!!' May 2nd |
| April 26th 2013 |
Resolved: Issue logging into Blackboard (mymodule.tcd.ie) |
| April 24th 2013 |
Fraudulent email from 'SYSTEM ADMINISTRATOR' or 'webmaster-service-upgrade@noreply.com' with subject 'Restore Your Email Quota' April 24th |
| April 24th 2013 |
Resolved: Issues with Datapac printing service |
| April 23rd 2013 |
Central College IT and network services 'at risk' April 25th 8am-9am |
| April 19th 2013 |
Staff email service, possible reduced level of service, some minor services unavailable April 28th 6am-10.30am |
| April 17th 2013 |
Central College IT and network services 'at risk' April 18th 8.30am-9am |
| April 16th 2013 |
3-minute disruption to TCDconnect wired service April 18th |
| April 16th 2013 |
Disruption to TCDconnect remotescan service April 17th |
| April 12th 2013 |
Resolved: Issues with Datapac printing service April 12th |
| April 11th 2013 |
5-minute disruption to printing service in College computer rooms and Libraries April 11th 11am |
| April 9th 2013 |
Short 5-minute disruption to some Wi-Fi connections in Berkely Library April 9th 4pm |
| April 4th 2013 |
External access to College internet serivces at-risk April 11th |
| April 2nd 2013 |
Resolved: Issues with Datapac printers |
| April 2nd 2013 |
Resolved: Sites on SharePoint unavailable |
| April 2nd 2013 |
Wi-Fi network disruption in House 5 |
| March 28th 2013 |
Disruption to TCDconnect remotescan service April 2nd 8am - 10am |
| March 25th 2013 |
Relocation of TCDconnect clinics for w/c 25th March |
| March 21st 2013 |
Resolved: Issues with network connectivity in Trinity Hall, Dartry March 21st |
| March 13th 2013 |
Message from GeneSIS |
| March 11th 2013 |
Resolved: Data network issues affecting areas around Arts Building, Berkeley Library and Front Square March 11th |
| March 6th 2013 |
Issue accessing Datapac printers from College computer rooms |
| March 5th 2013 |
All central College IT and data network services 'at risk' March 27th 6pm - 6.15pm |
| March 5th 2013 |
Wired TCDconnect service 'at risk' March 7th 9am - 1pm |
| March 5th 2013 |
Staff email service 'at risk', Sun 7th April, 10am-12pm |
| February 27th 2013 |
Hut 1 will be closed from Monday, 4th March until Monday, 11th March |
| February 26th 2013 |
Complete: Upgrade to search.tcd.ie and search functionality on College websites March 1st |
| February 25th 2013 |
Fraudulent email from 'Carole Connelly' and with subject 'ATTENTION!!' |
| February 22nd 2013 |
Staff email service 'at risk', Tues 26th Feb & Thurs 28th Feb 8am-8.30am |
| February 22nd 2013 |
HPRC compute and hosted services unavailable February 26th 9am-1pm |
| February 20th 2013 |
Resolved: Issues accessing Personal Filestorage (ntserver-quota) |
| February 20th 2013 |
Resolved: Issue accessing staff email service from Macs |
| February 20th 2013 |
Resolved: Off-campus access to Library E-Journals unavailable |
| February 20th 2013 |
Resolved: Registration issues for some users of TCDconnect service |
| February 15th 2013 |
Issue with MyZone sign out |
| February 14th 2013 |
Fraudulent email from: 'Andersson Jan Olov' and with subject: 'Last Warning !!! Upgrade To Secure Your Email Account' |
| February 13th 2013 |
Resolved: Clinical Medicine in St. James' - minor Wi-Fi service degredation |
| February 11th 2013 |
Central College IT services at-risk February 14th 8am - 9am |
| February 8th 2013 |
Staff email service 'at risk' February 10th 10am-12pm |
| February 7th 2013 |
Resolved: Issues accessing some parts of the IS Services website February 7th |
| February 5th 2013 |
Two scheduled 15-minute TCDconnect downtime periods February 7th |
| February 5th 2013 |
Fraudulent email from: 'bramesh@cehd.tamu.edu' and with subject: 'Last Warning !!! Upgrade To Secure Your Email Account' February 5th |
| February 4th 2013 |
Approximate two-minute disruption to logins to TCDguest, Science Gallery, Wi-Fi, and TCDconnect February 7th 8.30am |
| February 1st 2013 |
Central College IT services 'at risk' February 2nd 8am-12pm |
| January 31st 2013 |
Fraudulent email from 'scss.tcd.ie support team' and with subject 'Webmail Upgrade Alert!' January 31st |
| January 31st 2013 |
Fraudulent email from: 'Nicole Kett' and with subject: Mail From Help Desk |
| January 28th 2013 |
Resolved: Issue with 'set password' page for MyZone and Network login passwords |
| January 28th 2013 |
Resolved: Blackboard Learn (mymodule.tcd.ie) login issues |
| January 28th 2013 |
Two scheduled 15-minute TCDconnect downtime periods January 31st |
| January 25th 2013 |
Intermittent issues with black and white Datapac printers/photocopiers |
| January 22nd 2013 |
Podcasting service outage January 24th 3am-6am |
| January 22nd 2013 |
Central College IT services at-risk January 24th 8am - 9am |
| January 22nd 2013 |
5-minute data network outage in Santry and St. Patrick's Hospital January 27th 12am-6am |
| January 21st 2013 |
Central College IT services 'at risk' January 22nd 8.30am-9am |
| January 18th 2013 |
Data network outage in parts of Arts Building January 18th |
| January 15th 2013 |
Fraudulent email from 'abuse@tcd.ie' with subject 'User Abuse - Urgent Action Required' January 10th |
| January 15th 2013 |
Staff email service - unable to send or receive mail January 16th |
| January 10th 2013 |
Brief disruption to SITS (my.tcd.ie) logins January 10th 3pm |
| January 7th 2013 |
Data network and network service outages January 7th |
| January 7th 2013 |
Wordpress upgrade work January 10th 8am-9am |
| January 7th 2013 |
Wi-Fi enabling works resulting in network downtime in Buttery & Cafe January 10th 8am-9am |
| January 2nd 2013 |
Data network service instability, Thursday 27th Dec & Friday 28th Dec |
| January 2nd 2013 |
EE3 (East End) computer room closed for exams from Friday 4th to Monday 14th January |
| January 2nd 2013 |
Resolved: Issues with Datapac printing service |
| December 19th 2012 |
Issue with online form submission to email December 19th |
| December 18th 2012 |
Resolved: Issues accessing Blackboard Learn (mymodule.tcd.ie) December 18th |
| December 14th 2012 |
Two-hour period of scheduled downtime to the TCDconnect service January 10th 8am - 10am |
| December 14th 2012 |
Scheduled 'at risk' periods for College central computer services and data network |
| December 14th 2012 |
One-hour period of downtime to all College Wi-Fi services December 19th 8am - 9am |
| December 11th 2012 |
Network service outage in Áras An Phiarsaigh (first, third and fourth floors) December 13th |
| December 11th 2012 |
Scheduled 'at risk' periods for eduroam service December 13th |
| December 5th 2012 |
Hut 2 will be closed from Friday, 7th December until Tuesday, 18th December |
| December 4th 2012 |
Resolved: Wi-Fi & wired network disruption in Synge and Salmon lecture theatres |
| December 4th 2012 |
Network service outage in Westland Row (Pharmacy, Genetics) December 6th 8am - 9am |
| November 28th 2012 |
One-hour period of downtime in East End PC rooms (ee1, ee2, ee3) and East End Mac Room (ee4) November 29th 8am - 9am |
| November 27th 2012 |
Fraudulent email from 'geraldo.andrade@poli.usp.br' with subject 'Dear Webmail / User Account Email' November 27th |
| November 27th 2012 |
Network service outage in East End 4 & 5 (Pharmacy, Genetics, Chemistry), November 29th 8am - 9am |
| November 27th 2012 |
VPN service 'at risk' November 30th 8am - 9am |
| November 27th 2012 |
Possible 10-minute Wi-Fi service disruption, 2nd Floor 5 College Green November 29th 8am - 9am |
| November 27th 2012 |
5-minute network outage in several College locations on Nov 29th & 30th @ 3am |
| November 23rd 2012 |
TCDconnect Wi-Fi registration web page not displaying |
| November 19th 2012 |
Disruptions to Outlook Web Access November 18th |
| November 13th 2012 |
TCDconnect 'at risk' |
| November 13th 2012 |
Fraudulent email from Open24 with subject 'Open24 Online Security Alert' |
| November 13th 2012 |
Scheduled one-hour 'at risk' period for TCDconnect November 15th 8.00am - 9.00am |
| November 9th 2012 |
Resolved: Login issues with Macs in the PACR rooms EE4 & Bec2 |
| November 7th 2012 |
Black and white printing from Macs |
| November 5th 2012 |
Scheduled one-hour period of downtime for TCDconnect November 7th 7.30am - 8.30am |
| November 5th 2012 |
One-minute disruption to webpages at www.tcd.ie November 5th |
| November 1st 2012 |
Resolved: Site error message at www.tcdprint.ie |
| October 23rd 2012 |
Scheduled 30-min outage to all College Wi-Fi services October 25th 7.30am - 8.00am |
| October 22nd 2012 |
Resolved: Network services outage in Apollo House, Monday, 22/10/2012 |
| October 19th 2012 |
Your print and copy PIN is being reset |
| October 19th 2012 |
Scheduled account PIN reset for Datapac service October 23rd |
| October 12th 2012 |
Possible Wi-Fi network disruption in Ussher Library and 3rd Floor Arts Building |
| October 11th 2012 |
Intermittent internet access issues for some users of the Mac internet access 'agent' |
| October 10th 2012 |
Dartry computer room will be closed on Saturday, 13th October 2012 |
| October 9th 2012 |
Network upgrade - data network downtime in Lloyd Bldg., Apollo House & Oldham House, Dartry October 13th |
| October 9th 2012 |
eduroam service 'at risk' on Thursday, 25th October 8am-9am |
| October 8th 2012 |
One-minute disruption to staff email service on Wednesday, 10th October |
| October 5th 2012 |
Computer room closure in 1937 Reading Room, all day on Wednesday, 10th October, and Thursday, 11th October |
| October 5th 2012 |
Computer room closure in Arts Building Rm 4066, all day on Monday, 8th October, and Tuesday, 9th October |
| October 4th 2012 |
Network downtime due to essential maintenance, Santry October 4th 00:15am - 00:45am |
| October 4th 2012 |
Fraudulent email from 'Email Management Team' with subject 'Your email has been suspended' |
| October 2nd 2012 |
Scheduled 2-minute data network outage for Darty residences between 8am & 9am October 4th |
| October 2nd 2012 |
Black & white Datapac MFDs in College Libraries and computer rooms unavailable between 7am and 9am October 4th |
| September 25th 2012 |
Fraudulent email with subject 'Emergency Verification' September 25th |
| September 19th 2012 |
10-minute disruption to black & white print services in College Libraries and computer rooms September 20th 8am |
| September 19th 2012 |
Staff wireless service 'at risk' September 20th 8.30am-9am |
| September 18th 2012 |
College computer account 'lockout' issues September 18th |
| September 17th 2012 |
Disruption to blogs.tcd.ie service September 19th 8am-9am |
| September 17th 2012 |
Internal search functionality on College websites 'at risk' September 20th 8am-9am |
| September 17th 2012 |
Intermittent issues connecting to student WiFi (TCDconnect) September 17th |
| September 13th 2012 |
Issues setting network login password September 12th |
| September 13th 2012 |
10-minute disruption to WiFi connectivity, VPN and eduroam September 14th 8.30am-9am |
| September 13th 2012 |
College central computer services and data network at-risk period, September 20th, 6pm - 6.10pm |
| September 12th 2012 |
Update: Issues authenticating with the staff wireless network, TCDconnect wireless network, VPN, and eduroam September 12th |
| September 7th 2012 |
College computer rooms print service disruption September 10th |
| September 3rd 2012 |
Staff wireless service 'at risk' for 5 min period between 8am and 9am September 6th |
| September 3rd 2012 |
Issues with IS Services Helpdesk phone queuing system |
| September 3rd 2012 |
Possible 1-minute outage to staff email service September 14th 8am |
| September 3rd 2012 |
Edugate access at-risk for services such as HEAnet FileSender September 6th 8am-9am |
| August 30th 2012 |
Important IT security alert: Patch for Java 7 vulnerability |
| August 30th 2012 |
Configuration update for specific network account access to TCDwifi August 30th 1:00pm-2:00pm |
| August 29th 2012 |
blogs.tcd.ie service 'at risk' August 30th 8am-9am |
| August 29th 2012 |
Core College systems and core systems storage infrastructure 'at risk' August 30th 8am-8.30am |
| August 28th 2012 |
External web access and Authentication web page issue |
| August 22nd 2012 |
Possible delays for re-registration on TCDconnect service August 22nd |
| August 22nd 2012 |
East End 2 and East End 3 computer rooms closed, 27th Aug to 8th Sept |
| August 20th 2012 |
Authentication issues for some Mac and iPhone users accessing the staff email service |
| August 13th 2012 |
10-minute disruption to WiFi connectivity, VPN and eduroam August 16th 8am-9am |
| August 10th 2012 |
Network upgrade - data network downtime in Arts Building & room 4066 closed August 25th 8am-8am |
| August 8th 2012 |
Network upgrade - downtime in Hamilton computer rooms and Trinity Research and Innovation August 11th 8am-4pm |
| August 2nd 2012 |
Fraudulent email with subject 'update' sent on behalf of 'Trinity College Dublin [suport20@mail2webmaster.com]' August 2nd |
| August 1st 2012 |
Domain Controller upgrade works - risk to authentication from non-ISS services September 11th |
| July 31st 2012 |
1-minute network outage and data network services 'at risk' in East End areas August 2nd 8am-9am |
| July 30th 2012 |
Fraudulent email from 'Revenue - Irish Tax & Customs Online' July 30th |
| July 30th 2012 |
College computer account 'lockout' issues July 30th |
| July 30th 2012 |
Resolved: Wi-Fi network issues in East End of College July 30th |
| July 30th 2012 |
TCDconnect service & College Wi-Fi services 'at risk' August 1st 8.15am-8.45am |
| July 25th 2012 |
DNS configuration change, external web access ‘at risk’ July 26th 8am-8.30am |
| July 23rd 2012 |
Fraudulent email from Irish Tax and Customs Support, July 16th July 26th 8am-10am |
| July 23rd 2012 |
Software licence server availability 'at risk' July 26th 8am-10am |
| July 23rd 2012 |
Windows 7 Firewall settings - policy change July 26th 8am |
| July 23rd 2012 |
Internet Explorer compatibility view settings - policy change August 2nd 8am |
| July 23rd 2012 |
Change in behaviour when accessing URLs beginning with ftp:// July 26th 8am |
| July 10th 2012 |
Access to selected web-based College IT services 'at-risk' July 12th 8am-11am |
| July 10th 2012 |
2012-2013 software setup for Macs in College computer rooms |
| July 9th 2012 |
External web access improvements, 'at-risk' period July 10th 8am-8.30am |
| July 9th 2012 |
TCDconnect & Guest wireless, new connections unavailable July 11th 8.30am-8.40am |
| July 9th 2012 |
Admin login to blogs service unavailable for 10mins between 8am and 9am July 12th |
| July 6th 2012 |
Problems reported for Mac users on College Network July 6th 2.30pm |
| July 2nd 2012 |
External internet access 'at risk' July 5th 7am-8.30am |
| June 29th 2012 |
Network services outage Friday 29th June |
| June 26th 2012 |
College systems storage infrastructure at risk June 28th 9:00am - 1:00pm |
| June 26th 2012 |
Blog Service scheduled downtime June 28th 8:00-9:00am |
| June 26th 2012 |
Firewall maintenance – restore service to primary data centre June 28th 8:00am |
| June 26th 2012 |
F5 BigIP Loadbalancer essential maintenance June 28th 8:00am-9:00am |
| June 25th 2012 |
Firewall Maintenance – removal of internet access unused for 1 year or more |
| June 18th 2012 |
College wireless services 'at-risk' period June 21st 8:00am - 9:00am |
| June 18th 2012 |
F5 BigIP Loadbalancer essential maintenance June 21st 07:30am - 08:30am |
| June 13th 2012 |
DNS-related services June 14th 7:00am-9:00am |
| June 13th 2012 |
WebCT Service 'at risk' June 14th 8:00am-9:00am |
| June 5th 2012 |
Wireless network services 'at risk' June 7th 8am-9am |
| May 29th 2012 |
Scheduled network downtime, St. James's Hospital, 9am Sat 2nd June to 9am Sun 3rd June |
| May 29th 2012 |
Podcasting service scheduled downtime & TCD iTunes U 'at risk' May 31st 3am-7am |
| May 24th 2012 |
Scheduled 10-min downtime to core network services & 3-min downtime to wireless services, 31st May 2012 |
| May 24th 2012 |
Tallaght hospital power outages, Tue 29th & Wed 30th May |
| May 18th 2012 |
Fraudulent email from 'Terry, Marlon A' with subject 'Helpdesk' |
| May 17th 2012 |
Fraudulent email from 'Web mail Helpdesk Service' May 17th |
| May 9th 2012 |
VPN service 'at risk' May 10th 8am-10am |
| May 7th 2012 |
VPN out of service, Friday 4th May 18:20hrs to 22:30hrs |
| May 3rd 2012 |
Fraudulent email with subject 'Upgrade to your Microsoft mailbox' |
| May 2nd 2012 |
Fraudulent email with subject 'IT Service' |
| May 2nd 2012 |
DNS-related services, at-risk periods on 3rd, 8th and 10th May 7am-10am |
| April 30th 2012 |
TCDconnect wireless service at-risk period May 3rd 8am-9am |
| April 30th 2012 |
Blog service scheduled downtime May 3rd |
| April 25th 2012 |
Fraudulent email with subject 'New Secure Message Regarding Your Trinity College Dublin' |
| April 24th 2012 |
East End computer rooms, EE1/EE2/EE3 closed for exams from 27th April to 29th May |
| April 23rd 2012 |
Wireless network upgrade: series of brief interruptions to service April 26th 8am-12pm |
| April 17th 2012 |
Scheduled network outage, Houses 11-20 in Botany Bay April 19th 8am-9am |
| April 12th 2012 |
Resolved: 'Weak cryptographic key' message in Google Chrome on accessing some College services |
| April 11th 2012 |
TCDconnect and College wireless services 'at-risk' period, expected 10-minute disruption April 12th 8am-9am |
| April 4th 2012 |
DNS-related services 'at risk': 5th April & 12th April 7am-9am |
| March 30th 2012 |
Resolved: Internet Access Issue March 30th 8.30am-9.15am |
| March 28th 2012 |
10-minute data network outage for Biosciences Building, Thursday 29th and Friday 30th March between 8am and 9am |
| March 23rd 2012 |
Disruption to staff email service, Friday 23rd March |
| March 21st 2012 |
TCDconnect and College wireless services 'at-risk' period March 22nd 8am-9am |
| March 16th 2012 |
DNS-related services 'at risk': 20th, 22nd & 23rd March 7am-10am |
| March 14th 2012 |
TCD Password Manager unavailable on login screen in College computer rooms March 14th |
| March 6th 2012 |
Scheduled network outage, 6th floor Arts Building March 6th 5pm-5.10pm |
| March 6th 2012 |
Resolved: Internet Access Issue March 6th 9am-11.30am |
| March 5th 2012 |
TCDconnect service 'at-risk' period March 8th 8am-9am |
| March 5th 2012 |
HUT2 computer room closed for exams, 6th March to 12th March |
| February 28th 2012 |
College central computer services and data network at-risk period February 29th 6pm - 6.10pm |
| February 28th 2012 |
TCDconnect and College wireless services 'at-risk' period March 2nd 8am-10am |
| February 27th 2012 |
'TCD Students' App: planned downtime for some services between 7am and 9am March 1st |
| February 27th 2012 |
Podcasting service scheduled downtime March 1st 3am-6am |
| February 22nd 2012 |
Darty Network connectivity February 23rd 8:00am - 9:00am |
| February 22nd 2012 |
Staff wireless network maintenance February 23rd 8:00am - 9:00am |
| February 16th 2012 |
Update - Network Service in House 38 & 40 February 16th 2:00pm - 6:00pm |
| February 15th 2012 |
Change to internet configuration on some College computers |
| February 11th 2012 |
Update: Services restored after the College-wide electrical power outage February 11th |
| February 9th 2012 |
'TCD Students' App: planned 30-minute downtime to some services between 7am and 9am February 14th |
| February 8th 2012 |
Network connectivity outage in Dartry |
| February 2nd 2012 |
Biosciences building network connectivity issues February 2nd |
| January 30th 2012 |
College data network services 'at-risk' February 2nd 8am-9am |
| January 26th 2012 |
Fraudulent email from 'Administration' with subject 'IT Service' |
| January 23rd 2012 |
Change to MyZone sign-in page January 26th 8am-9am |
| January 23rd 2012 |
Update: Interruptions to internal search functionality on College websites January 26th |
| January 23rd 2012 |
TCDconnect and College wireless services 'at-risk' period January 26th 8am-9am |
| January 19th 2012 |
Updated: Disruption to DHCP (Network Configuration) services January 19th |
| January 18th 2012 |
10-minute 'at-risk' period for some domain services in St. James' and Tallaght January 19th |
| January 18th 2012 |
TCDconnect service 'at-risk' period January 19th 8am-9am |
| January 16th 2012 |
Fraudulent email from 'System,Admin [kotchakorn_c@tvdirect.tv]' |
| January 10th 2012 |
Interruption to TCD Blogging service January 19th 8am - 9am |
| December 22nd 2011 |
TCDconnect service 'at-risk' period January 5th 8am-9am |
| December 19th 2011 |
Podcasting service scheduled downtime December 21st 8am-10am |
| December 16th 2011 |
Scheduled data network downtime in St. James’ December 22nd 8am-9am |
| December 16th 2011 |
Issues sending email through Google Gmail servers December 16th |
| December 14th 2011 |
College web server maintenance, at-risk period December 15th 5am-10am |
| December 14th 2011 |
Interruptions to TCD Blogging service December 15th 8am-9am |
| December 13th 2011 |
College central computer room and network at-risk period December 17th 7am-2pm |
| December 5th 2011 |
Password manager scheduled downtime December 6th 8:30-9:00 |
| December 1st 2011 |
TCDconnect student wireless connectivity issues |
| November 30th 2011 |
College central IT services 'at-risk' period December 1st 6pm-7pm |
| November 28th 2011 |
TCDconnect connectivity 'at-risk', Thurs 1st Dec 8am-9am & Mon 5th Dec 8am-9am |
| November 28th 2011 |
Scheduled downtime of Ricoh printing service in College computer rooms December 1st 8am-9am |
| November 28th 2011 |
IS Services Helpdesk call-logging service unavailable November 29th 8am-10am |
| November 28th 2011 |
External internet access 'at-risk' period December 4th 11am-1pm |
| November 12th 2011 |
Update: College central computer room and network at-risk period November 12th |
| November 11th 2011 |
Ricoh print service at-risk & AAP2 computer room closed November 12th |
| November 9th 2011 |
Staff wireless, student wireless, VPN, eduroam - authentication issues November 11th |
| November 7th 2011 |
Internal Google search on College websites, planned downtime November 10th 8am-9am |
| November 3rd 2011 |
Ricoh printing system drivers for TCDconnect users |
| November 2nd 2011 |
College central computer room and network at risk period November 12th 7am - 2pm |
| October 28th 2011 |
No network access from computers in 1937 Reading Room and Laser Huts October 29th 9am-6pm |
| October 28th 2011 |
Brief interruption to wireless network services for a short period between 8am and 9am November 3rd |
| October 25th 2011 |
Network outages affecting some areas of College October 27th |
| October 25th 2011 |
Scheduled downtime of Ricoh printing service in College computer rooms October 26th 8am-10am |
| October 20th 2011 |
Interruptions to external internet access October 27th 8am-9am |
| October 19th 2011 |
Ricoh print service outage October 21st 8am-8.05am |
| October 19th 2011 |
Room 4066 Arts Building unavailable October 19th 2pm-3pm |
| October 18th 2011 |
Ricoh Printing service unavailable October 18th |
| October 17th 2011 |
TCDconnect service 'at-risk' October 20th 8am-9am |
| October 17th 2011 |
Short interruption to external internet access October 20th 7am-7.05am |
| October 10th 2011 |
Scheduled network downtime in Biosciences building October 13th 8am-9am |
| October 10th 2011 |
TCDconnect 'wired' connection issues October 10th |
| October 4th 2011 |
Wireless network upgrade: series of brief interruptions to service October 6th 8am-1pm |
| October 4th 2011 |
At-risk periods for various services, Tues 4th Oct to Thur 6th Oct |
| September 29th 2011 |
Phone service outage - College Green September 29th |
| September 23rd 2011 |
Resolved: TCDconnect registration issues for Mac OS 10.7.2 users |
| September 20th 2011 |
Search service on College websites |
| September 20th 2011 |
At-risk periods for various services, Thur 22nd Sept to Tues 27th Sept |
| September 15th 2011 |
Short network outage in Biosciences building September 16th between 8am and 9am |
| September 8th 2011 |
Student TCDconnect network service: internet access at risk September 9th 8am-9am |
| September 6th 2011 |
Update: Errors using Mac desktop clients to access staff email service |
| September 5th 2011 |
Scheduled network downtime in Botany building & prefab September 8th 8.00am-8.30am |
| September 5th 2011 |
Wireless network upgrade: series of brief interruptions to service September 8th 8am-1pm |
| September 5th 2011 |
VPN service 'at risk' period September 7th 8am-9am |
| September 5th 2011 |
College network 'at-risk' period September 8th 8am-9am |
| August 30th 2011 |
Changes affecting student MyZone email service |
| August 29th 2011 |
Interruptions to podcasting service September 1st 9am-12pm |
| August 29th 2011 |
Wireless services & VPN at-risk, Wed 31st Aug & Thurs 1st Sept |
| August 23rd 2011 |
Fraudulent email - Subject: Helpdesk update August 23rd |
| August 23rd 2011 |
Scheduled server downtime affecting some applications in College computer rooms August 25th 8am-9am |
| August 23rd 2011 |
Personal filestorage unavailable August 25th 8am-8.10am |
| August 23rd 2011 |
Podcast service downtime August 25th 8am-10am |
| August 16th 2011 |
Computer facilities in AAP |
| August 10th 2011 |
Network configuration changes August 11th 11:00am |
| August 9th 2011 |
Interruptions to software licence availability August 11th |
| August 8th 2011 |
Essential maintenance to web proxy server, 4pm Wednesday 10th August to 10am Thursday 11th August |
| August 8th 2011 |
Scheduled update affecting Macs in College Computer Rooms and Lecture Theatres August 11th 8am-9am |
| August 4th 2011 |
Problems printing in some College computer rooms August 4th |
| July 26th 2011 |
Wireless network changes July 27th 8.00am - 8.30am |
| July 25th 2011 |
Network configuration changes July 26th 8.00am – 8.30am |
| July 25th 2011 |
Personal file storage unavailable July 29th 8:00am-8:30am |
| July 20th 2011 |
Scheduled server downtime - Some applications unavailable July 26th 8:00am - 8:30am |
| July 11th 2011 |
TCD Password Manager service scheduled downtime July 14th 9:00am - 1:00pm Friday 15th |
| July 11th 2011 |
Get & Put folders unavailable July 12th 8am-8:30am |
| July 8th 2011 |
Apple Mac OS X 10.7 Lion – Support Statement |
| July 8th 2011 |
TCDconnect service scheduled downtime July 27th 8:00am - 5:00pm |
| July 6th 2011 |
DNS 'at-risk', Thursday 7th & Friday 8th July, 7.30am-8pm |
| July 5th 2011 |
Wanted: Network Access Advisors, starting September 2011 |
| July 1st 2011 |
All wireless services unavailable July 7th 8am-9am |
| July 1st 2011 |
All network services 'at-risk' July 4th 8am-1pm |
| June 28th 2011 |
Possible interruptions to software licence availability June 30th 8am-9.30am |
| June 28th 2011 |
At-risk services: All College network services, eduroam June 30th 8am-9am |
| June 28th 2011 |
Personal Filestorage 'read-only': 5pm Thursday 30th June to 10am Tuesday 5th July |
| June 27th 2011 |
Brief power outage across campus at 10.07am June 27th |
| June 21st 2011 |
SPSS Licence Codes 2011/2012 |
| June 17th 2011 |
Planned network downtime June 25th 8am-12noon |
| June 14th 2011 |
At risk services: Core network services, external web access, VPN access. June 16th 8:00am - 9:00am |
| June 14th 2011 |
At-risk services: Core network services, external web access, VPN access – Thurs. June 16th, 8am-9am June 16th 8:00am - 9:00am |
| June 14th 2011 |
10Gb Network Upgrade: Scheduled interruption to data network services June 25th 8am-12noon |
| June 14th 2011 |
Upgrade of Arcgis and Mathematica license manager June 23rd 8:30-9:30 |
| June 8th 2011 |
Extended warranty for selected Dell notebooks with NVIDIA graphics processors |
| May 30th 2011 |
Personal filestorage & licencing server downtime June 2nd 7.30am-8am |
| May 30th 2011 |
At-risk period for all network services, Tue 31st May & Wed 1st June 7.30am-8am |
| May 30th 2011 |
Majordomo private mailing list service, 30 minute outage June 2nd 8am-10am |
| May 30th 2011 |
Disruption to wireless network services June 2nd 8am-1pm |
| May 25th 2011 |
Service interruption - 5th and 6th floors of the Arts building May 25th 1:00pm |
| May 20th 2011 |
Results of TCDconnect survey 2011 |
| May 19th 2011 |
At-risk services: TCDconnect, all wireless services May 23rd 8am-9am |
| May 18th 2011 |
Microsoft Office 2010 for PC - IS Services Support Statement |
| May 16th 2011 |
Beckett 1, Beckett 2 computer rooms closed for summer May 20th 4pm |
| May 16th 2011 |
At-risk services: All internet services, all wireless services, TCDconnect, VPN May 19th |
| May 16th 2011 |
OWA (Outlook Web Access) short outage during period 8am-9am May 19th |
| May 11th 2011 |
Fraudulent email from 'ioncam.seirbhise@revenue.ie' May 11th |
| May 11th 2011 |
Fraudulent email from 'Trinity College Dublin', 'customerservice@tcd.ie' May 11th |
| May 10th 2011 |
Wireless network downtime May 11th 8am-9am |
| May 9th 2011 |
MS Word 2011 for Mac - Known Issue |
| May 6th 2011 |
Training schedule for June 2011 |
| May 6th 2011 |
UPS Remedial Work: 'At Risk' period to all services May 11th 9am-2pm |
| May 4th 2011 |
Issues submitting data from some online forms on College websites May 4th |
| April 20th 2011 |
Helpdesk Closed Good Friday, Easter Monday, May Public Holiday |
| April 15th 2011 |
IT Security & Mobile Devices |
| April 12th 2011 |
External web access at-risk April 14th 4pm-9am |
| April 12th 2011 |
At-risk services: Core network services, wireless networks, podcasting service, external web access April 14th 8am-12pm |
| April 12th 2011 |
Guest wireless network changes & scheduled downtime April 14th 8am-9am |
| April 12th 2011 |
Personal Filestorage and Get & Put unavailable April 14th 7.45am-8.15pm |
| April 12th 2011 |
Internal Google search on College web pages, planned downtime April 14th 8am-10am |
| April 12th 2011 |
Staff email service: some delays sending & receiving April 12th |
| April 8th 2011 |
Fraudulent email - subject: 'Mailbox Alert' April 8th |
| April 6th 2011 |
IS Services Alerts – Annual UPS Maintenance 'At Risk' Period April 14th 9am - 12pm |
| April 5th 2011 |
Planned Downtime: Helpdesk web interface, TCD password manager, TARA April 7th 8am-9am |
| April 5th 2011 |
Discontinuation of mymail.tcd.ie and old staff email service April 7th |
| April 5th 2011 |
Áras an Phiarsaigh and 200 Pearse Street network services at-risk April 7th 6am-7am |
| April 4th 2011 |
Service Outages April 4th |
| March 28th 2011 |
Fraudulent Email from 'TCD Webmail' March 28th |
| March 24th 2011 |
Ricoh phone Top-Up Service for printing - Unavailable March 24th |
| March 22nd 2011 |
Network Core Power Resilience Outage March 24th 9am-10am |
| March 22nd 2011 |
MyZone Password Reset Web Page & Some Staff Email Service Options Unavailable March 24th 8am-8.30am |
| March 22nd 2011 |
TCDconnect Service 'at-risk' Period March 24th 8am-9am |
| March 21st 2011 |
Ussher Computer Room Unavailable March 26th 8.30am - 5.30pm |
| March 21st 2011 |
VPN Service 'at risk' Period March 24th 9am-10am |
| March 21st 2011 |
Timetabling System Short Downtime March 24th 7.30am-8am |
| March 14th 2011 |
Access to a number of services including eRecruitment, TCD Password Manager Unavailable March 16th 8:00am-9:00am |
| March 11th 2011 |
Fraudulent Email from 'Cecil Pearson' March 11th |
| March 7th 2011 |
Access to TARA , Library Catalogues, FTP, 'TCD Students' App Unavailable March 10th 8am-9am |
| March 7th 2011 |
Wireless Network Downtime March 10th 8am-9am |
| March 4th 2011 |
Wireless Guest Network, Web Browser Errors & Other Issues March 7th |
| March 2nd 2011 |
Fraudulent Email from 'Batlle, Marta C.' with Subject: 'Technical Support' March 2nd |
| February 28th 2011 |
Podcasting Service Outage February 24th |
| February 28th 2011 |
Problem Logging into Macs in College Computer Rooms February 24th |
| February 24th 2011 |
Fraudulent Email from 'Trinity College Dublin - The University of Dublin, Ireland' February 24th |
| February 22nd 2011 |
Access to ISS Helpdesk Web Interface, Password Manager, TARA (Institutional Repository) unavailable February 24th 8:00-9:00am |
| February 22nd 2011 |
O2 Mobile Broadband Special Offer for HEAnet Client Staff & Students |
| February 21st 2011 |
TCDconnect Network 'at risk' Period February 22nd 8:00-9:00 |
| February 21st 2011 |
Network Outages in Physiology, Botany Prefab & Luce Hall |
| February 16th 2011 |
IS Services' Vision for Enterprise Architecture |
| February 14th 2011 |
TCDconnect Network 'at risk' Period February 15th 8-9 |
| February 14th 2011 |
External Web Access - At Risk February 17th 7:30-8:30 |
| February 10th 2011 |
Slow Access to TCD Websites & External Websites |
| February 9th 2011 |
TCDconnect network “at risk” period February 10th 8-9 |
| February 9th 2011 |
Network maintenance, School of Nursing in D’Olier Street February 10th 8-9 |
| January 31st 2011 |
Network 'At Risk' Period February 1st 8-9 |
| January 26th 2011 |
Release of Microsoft Office 2011 for Apple Mac |
| January 26th 2011 |
Microsoft Office 2011 for Apple Mac - IS Services Support Statement |
| January 13th 2011 |
Helpdesk Phone Service Unavailable January 13th |
| January 12th 2011 |
Change to Ricoh Printer Driver Installation for TCDconnect Users |
| January 6th 2011 |
Risk of interruption to College Internet access January 12th 7:30-11:30 |
| January 6th 2011 |
Fraudulent Email from 'Web Admin Department' |
| January 4th 2011 |
Licence Server Updates - Some Applications Unavailable January 6th 8:30-9:30 |
| December 23rd 2010 |
Fraudulent Email from 'Trinity College Technical Support Team' |
| December 23rd 2010 |
Ricoh Printing Service Outage January 6th 8:00-14:00 |
| December 17th 2010 |
Fraudulent Email from 'Irish Tax & Customs' |
| December 17th 2010 |
Change to Ricoh Printer Driver Installation for TCDconnect Users |
| December 16th 2010 |
Ricoh Printing Service Outage December 21st 8:00-14:00 |
| December 14th 2010 |
Training Schedule for Jan - Mar 2011 |
| December 13th 2010 |
Access to TARA (Institutional Repository) Unavailable December 18th 8am-10am |
| December 13th 2010 |
Access to ftp.tcd.ie Unavailable December 16th 8:00-10:00 |
| December 13th 2010 |
Access to TARA (Institutional Repository) Unavailable December 16th 8:00-10:00 |
| December 13th 2010 |
Access to ftp.tcd.ie Unavailable December 16th 8:00-10:00 |
| December 2nd 2010 |
Slow Access to External Websites |
|
Resolved: Delay in some staff email delivery May 13th |
|
Fraudulent email with subject ''Document!'' May 13th |
|
Fraudulent emails with subject 'Your Mailbox Has Exceeded It Storage Limit' or subject 'Help Desk' |
