Trinity College Dublin

Skip to main content.

Top Level TCD Links

Language

Gaeilge (Baile)

Staff Email - Configuring Microsoft Entourage 2008

You may find it useful to print these instructions before proceeding.

  1. Close all applications.
  2. Launch Entourage. The Account Setup Assistant should appear on screen - click 'Configure Account Manually'

    Entourage Account Setup Assistant

  3. In the 'Account Settings' box enter the following details as in the screenshot below:

    Account Settings

  4. For 'Account name:' enter a unique profile name e.g. 'College Email Account' or 'Joe Bloggs' Email'.

  5. Under 'Personal Information':
    • Enter your name in the 'Name:' box
    • Enter your email address in the form username@tcd.ie in the 'E-mail address:' box.

  6. Under 'Authentication':
    • Select 'Use my account information'
    • Enter your College username for 'Account ID:'
    • Enter 'college.tcd.ie' for 'Domain
    • For 'Password:' enter your network login password, which will from now on also be your email password.

  7. Under 'Server information':
    • For 'Exchange server' enter 'go.tcd.ie/exchange/username@tcd.ie'
    • Select 'This DAV service requires a secure connection (SSL)'

  8. Click OK.

  9. If you are not logged into the College domain, then when you launch Entourage you may be prompted for your username and password for GOMAIL.college.tcd.ie. Enter your 'User name' as COLLEGE\username and then enter your email password, which is now the same as your network login password.

  10. If you receive an error 'Unable to establish a secure connection...' then it is then necessary to install two updates, linked to below. Both updates are required:
    Install Microsoft Office 2008 for Mac Service Pack 1 (12.1.0)
    Install Microsoft Office 2008 for Mac Service Pack 2 (12.2.0)

Using Microsoft Entourage

If you are new to using Entourage please see our web page outlining various usage instructions for Microsoft Entourage.

Calendar Sharing

If you wish to use the calendar sharing facility please refer to our web pages outlining the various calendar sharing options.

Email Quota

To help prevent your Exchange quota filling up IS Services recommend you regularly save large attachments to your local computer and delete large email messages.

Entourage Profiles

Where the same member of staff already uses Entourage 2008 to check their personal email and needs to check a non-personal email account they may add a second email account to the existing profile, so that both may be checked at the same time, or they can add a second profile. Both approaches are outlined on our web page outlining how to configure Entourage profiles.


Last updated 18 September 2013 Website Comments and Feedback (Email).