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Staff Email - Configuring Outlook 2011 (Apple Mac)

You may find it useful to print these instructions before proceeding

  1. Close all applications
  2. Launch Outlook 2011
  3. From the main menu choose Outlook – Preferences
  4. Choose Accounts
  5. To add a new profile click on the plus + symbol at the bottom left of the screen

    Add account

  6. Enter a reference name for this account beside Account description:
    Enter your Full name
    For E-mail address enter your College email address in the form username@tcd.ie
    Ensure User Name and Password is listed beside Method
    For User Name enter your College username in the form college\username
    For Password enter your network login password
    Untick the Configure automatically option
    For Server enter go.tcd.ie

    Account settings

  7. Click Add Account. It may take up to 30 minutes to download your email from the mail server depending on how much mail you have. Note the green icon next to your account. An orange icon indicates a connection problem.

    Accoutn status

Calendar Sharing

If you wish to use the calendar sharing facility please refer to our web pages outlining the various calendar sharing options.

Email Quota

To help prevent your Exchange quota filling up IS Services recommend you check your quota usage online. You will need to enter your College username and network login password when prompted and then click the button 'Click this button - ONLY ONCE AND WAIT - for your quota status to be displayed'.

Help Using Outlook

If you are new to Outlook you may wish to view our web page on using Outlook.

Outlook Profiles

Where the same member of staff already uses Outlook to check their personal email and needs to check a non-personal email account they may add a second email account to the existing profile, so that both may be checked at the same time, or they can add a second profile. Both approaches are outlined on our web page outlining how to configure Outlook profiles.


Last updated 16 January 2014 Website Comments and Feedback (Email).