About IS Services
Information Systems Services (IS Services) is responsible for the provision and support of computer systems, networking, and audio visual and media services in College.
The central point of contact for all services should be the IS Services Helpdesk where problems can be reported or advice sought.
Internal Groups
IS Services comprises several functional groups with responsibility for different aspects of the service.
Computer Systems Group
The Computer Systems Group is the core infrastructure services delivery group responsible for delivery of the main College physical network, network services, hosting facilities and server infrastructure services including identity management. Brokerage and consultancy in these areas is also available.
Founded in 1997, the Trinity Centre for High Performance Computing (TCHPC) joined IS Services in 2011 and is Ireland's premier academic High Performance Computing Centre providing large-scale Supercomputing, high end computing, Data management and Visualization facilities for Trinity College, Dublin and third level Institutes in Ireland. TCHPC has expertise in the areas of Numerical Modelling, Risk Analysis, Molecular Dynamics, Supercomputing/High Performance Computing, Visualisation, Systems administration and Linux Training
Management Information Systems
Management Information Systems are responsible for the development and maintenance of applications for the administration and academic departments of College and the Library.
Support Services
The User Support Group provides support for computer users in College. As well as being responsible for the running of the IS Services Helpdesk, the group is also responsible for the installation, configuration and support of computers and ancillary equipment throughout the College and the provision of advice and consultancy as required.
The User Communication Group are responsible for the management of communications and liaison with the College Community. The team manage the presentation and content of the IS Services Website and the ISS Blog and Twitter sites. The team provisions IT training; both online and classroom based, and maintains user notes and guides for the Colleges IT Systems.
Audio Visual and Media Services (AVMS) support the AV facilities in the pool lecture theatres, provide specialist audio and visual services and run the College Photographic Centre.