Helpdesk Opening Hours

Telephone service, email & web

  • Monday - Thursday: 9am - 5.30pm
  • Friday: 9am - 5pm

Web and email queries can be submitted at any time but will be replied to only within normal phones hours, or the following working day if sent outside of normal hours.

Walk-In service, deliveries & collections

  • Monday - Thursday: 9am - 5.30pm
  • Friday: 9am - 5pm

Queries at the walk-in service are dealt in strict rotation; take a ticket from the dispenser in the Áras an Phiarsaigh (AAP) lobby and wait in the lobby until your number is displayed on the screens overhead.