IS Services Programme Management Office (PMO)

The role of the IS Services Programme Management Office (PMO) is outlined below; for a more detailed outline see our page introducting the IS Services PMO. Please follow the links on the left for information regarding the project proposal process, the project management process and a list of current projects and recently completed projects.

Role of the Programme Management Office

The Information Systems Services Programme Management Office (PMO) was established in 2009 and has two main purposes:

• to manage the programme of projects for which IS Services is responsible, and
• to oversee individual projects being carried out by IS Services.

The purpose of the PMO in relation to the programme is to

• manage the programme of work, comprising all projects being undertaken by IS Services;
• manage new requests for projects submitted to IS Services by College stakeholders;
• manage the pipeline of project requests submitted to IS Services;
• conduct initial prioritisation of projects in the pipeline for the information of the Projects Management Board;
• report to the College’s Projects Management Board on progress against the programme and on the status of the pipeline;
• promote good practice in project management, and
• ensure that appropriate quality assurance activities are carried out where appropriate.

The purpose of the PMO in relation to projects being carried out in IS Services is to ensure that they

• are properly initiated, planned and managed;
• use approved project management and reporting systems and tools;
• use approved and appropriate methods and approaches for project execution;
• ensure coordination of effort across all groups in IS Services and with external participants and stakeholders;
• have adequate resources assigned to them for the duration of the project;
• have adequate budget assigned to them for the duration of the project;
• are carried out in accordance with the agreed schedule;
• manage variations where they occur and advise stakeholders, and
• report formally every fortnight on project progress, achievements, obstacles, milestones, budgets, risks and issues.

To support the above purposes, the PMO has introduced an enterprise project management system, supporting technologies and a project management framework. The project management framework comprises policies, procedures, templates, standard documents and checklists, which are designed to assist clients, project managers and stakeholders in programme delivery and project execution.