IS Services Programme Management Office (PMO)

IS Services Project Management Process

The following is an outline of how the Project Management Process will interact with College stakeholders subsequent to the approval and draft scheduling of the project as outlined on our web page on the IS Services Project Proposal Process.

At the Initiation Phase the project sponsor, project manager and the PMO will define the project governance and propose membership of any required Steering Committee.

Steering Committees will oversee the following tasks within this process:

• Make decisions with regard to any issues or risks escalated via the project manager
• Where applicable, make decision on further rollout of system on foot of any pilot release
• Decide on inclusion, or not,  of any late requirement changes or requests

The Initiation Phase also involves the project manager engaging with the project sponsor and required stakeholders to produce a Project Initiation Document which will define the scope and the objectives of the project, identify potential risks, lists constraints etc.  A more detailed schedule will be agreed at this stage.  To allow for effective collaboration on this, and other relevant documentation, the project manager, at Initiation Phase, will oversee the creation of a SharePoint site for the project.

Stakeholders will be called upon at the Design Phase to assist with the gathering, documenting and sign-off of the project requirements.  If the project is a procurement project then it is expected that stakeholders will be involved in the assessment of responses to the tender.

The Implementation Phase, in most cases, will involve User Acceptance Testing and sign-off of same. In some instances user guides will be drawn up; it is expected that relevant stakeholders will assist with this process whether this be by way of contribution and/or review.

The Closing Phase will see the formal hand over and closing of the project, outstanding issues will be documented, and the project will be formally closed and signed-off the Project Sponsor, the project manager, and the PMO.